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Customer Support

Contact Us

Tel:

1800 872 835 (1800 Travel) - Australia
0800 408 708 - New Zealand


Reservations

Please call 1300 738 830 (AU) or 0800 445 316 (NZ), or contact your Reservations Team to make a booking and/or holiday enquiry


Monday to Friday
9.00am – 5.30pm (AEDST)

Saturday & Sunday
9.00am – 1.00pm (AEDST)

Please note our call centre is closed for business on national gazetted public holidays, and may operate reduced hours on state or minor public holidays.

Emergency assistance:
For urgent assistance whilst on holiday outside our operating hours, please call our Emergency Customer Care hotline on 1800 738 838 (+61 7 3055 5427 outside of Australia).

Support & Feedback Form

We welcome any comments or suggestions regarding Travelpoint Holidays Online. Please fill out the form below and click 'Send'.

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Brisbane Sales Centre

Please call 1800 872 835 (1800 Travel) (AU)
or 0800 408 708 (NZ),
or contact your Reservations Team to make a booking and/or holiday enquiry

Reservations

Customer Assist Hotline 1800 738 838
If you need assistance once your holiday has started, please contact our Customer Care Helpline.

Agent Support

Megan Phillips
Agent Support Executive
Tel: 1300 730 170
Fax: (07) 3535 4288
Email: megan.phillips@aot.com.au

Michael Broom
Agent Support Manager
Tel: 1300 730 170
Fax: (07) 3535 4288
Email: michael.broom@aot.com.au

Business Development Managers

QLD

DEBBIE COX
Tel: 0418 154 772
Fax: (07) 3535 4288
Email: debbie.cox@aot.com.au

DANIELLE CRAMP
Tel: 0417 766 494
Fax: (07) 3535 4288
Email: danielle.cramp@aot.com.au

NSW / ACT

ROWENA MORRIS
Tel: 0418 154 773
Fax: (02) 9290 2881
E-mail: rowena.morris@aot.com.au

DANIEL TOBY
Tel: 0418 507 430
Fax: (02) 9290 2881
E-mail: Daniel.toby@aot.com.au

VIC

HANNAH TABAK
Tel: 0418 154 776
Fax: (03) 9600 3581
E-mail: hannah.tabak@aot.com.au

MICHAEL BOYLAN
Tel. 0419 725 517
Fax (03) 9600 3581
E-mail: michael.boylan@aot.com.au


WA

FLEUR THORNTON
Tel. 0417 277 768
Fax: 03 9600 3581
E-mail: fleur.thornton@aot.com.au

SA / NT / TAS

MARYANNE GUEST
Tel. 0418 664 978
Fax: (03) 9600 3581
E-mail:maryanne.guest@aot.com.au


NZ

MELISSA BANNISTER
Tel: 021 980 939
Fax: (64) 9 309 3216
E-mail: Melissa.bannister@aot.com.au

National Sales Manager

MICHAEL BROOM
Tel: (07) 3535 4431
Fax: (07) 3535 4288
Mob: 0418 154 774
E-mail: michael.broom@aot.com.au